1. Right of return

• We offer a 30-day return policy from the date you receive the product. To be eligible for a return, the product must be unused and in its original packaging.

2. Return process

• Initiate a return: Log in to your account on our website, go-clean.se, with the email address used when ordering. Then click on return and follow the step-by-step instructions to initiate your return.
• Return Instructions: After you have initiated your return, we will review your case and get back to you with instructions on how to proceed with returning the product. Our team strives to respond as quickly as possible to make the process simple and smooth.
• Return shipping : When returning, ensure that the product is properly packaged and protected to avoid damage during transport.

3. Refund terms

• Processing time : Once we have received and inspected your return, we will process a refund. The refund may take up to 14 business days to appear in your account.
• Refund Method : Your refund will be made via the same payment method used for your original purchase.
• Refund confirmation : Once the refund has been processed, you will receive a confirmation via email.

4. Contact

If you have any questions or concerns Regarding returns and refunds, please contact us via our contact form. You can find it on our contact us page.

Last updated date: November 24, 2024