Warranty | Go-clean
Go-cleans products are manufactured and inspected carefully to ensure high quality standards. We offer a standard warranty of 12 months, with the option to upgrade to a 3-year warranty with additional purchase. Lifetime technical support is included with all orders.
Please note that the warranty only applies to purchases from our online store, go-clean.se, not the secondary market. The warranty period begins upon receipt of the product. In order to benefit from the warranty services, please keep your original invoice as proof of purchase.
The warranty does not cover:
- Normal wear and tear on all dishwasher accessories, including but not limited to the inlet hose, drain hose, fruit basket, jug, hose collar, cutlery basket and other consumable parts.
- Protective coatings that develop wear over time, unless failure has occurred due to material or manufacturing defects.
- Cosmetic damage to used products, including but not limited to scratches, dents, and broken plastic;
- Damage or defects resulting from, but not limited to, user misuse, neglect, alterations, modification, improper assembly, or damage to the product due to failure to follow instructions properly.
- Damage or defects caused by accidents or use with a third-party component or product that does not meet Go-clean's product specifications.
- Damage or defects caused by improper storage, fire, earthquakes or other external causes.
- Inconsistency in invoice.
- If Go-clean receives information that the product has been stolen and you cannot prove that you are the authorized user of the product.
- Service or modifications to the product not performed by Go-clean.
- Damage or defects arising from non-domestic use or misuse.
Go-clean is not responsible for damage to property or personal injury caused by misuse of the product.
Please read and follow the instructions in the user manual carefully.
Go-clean reserves the right to make final decisions.