General terms and conditions | Go-clean

1. Introduction

Welcome to Go-clean. By using our website go-clean.se and our services, you agree to the following terms and conditions.

2. Use of the website

  • Access: The website may only be used for lawful purposes and in a lawful manner.
  • Registration: Some parts of the website may require registration or creation of an account.
  • Security: You are responsible for keeping your login details secure and for all activity that occurs under your account.

3. Purchase and payment

  • Prices: All prices are stated in SEK, including VAT but excluding shipping costs.
  • Payment methods: Payment can be made using the methods listed on the website.
  • Order Confirmation: After an order has been placed, you will receive an order confirmation via email.

4. Delivery

  • Delivery methods: We offer various delivery options which are specified when ordering.
  • Delivery times: Estimated delivery times are stated when ordering, but are not guaranteed.

5. Right of withdrawal and returns

  • Right of withdrawal: You have the right to cancel your purchase within 30 days. from receipt of the goods, this applies to unused products in original packaging.
  • Return process: To return a product, please read our Returns and Refunds page.

6. Unclaimed goods

  • Charge for unredeemed goods: For goods that are not redeemed by the customer, we charge a cost of SEK 350 for shipping, return shipping and handling.

7. Changes to the terms and conditions

We reserve the right to change these terms and conditions at any time. Any changes will be posted on the website.

8. Contact

If you have any questions or concerns regarding these terms and conditions, please contact us via our contact form. You can find it on our contact us page.

Last updated date: May 8, 2024