1. Delivery costs

• We offer free shipping for all orders within Sweden.

2. Delivery times

• We aim to deliver your order within 5-8 working days. You will receive a confirmation email as soon as your order is on its way.

3. Delivery area

• We currently offer deliveries within Sweden via our website. If you wish to place an order outside of Sweden, please contact us and we will do our best to help you.

4. Tracking an order

• Once your order is packed and ready for delivery, we will send you an email with a tracking number. With this number, you can easily track your package and stay up to date on its delivery status.

5. Delivery address

• Correct information: To avoid delays or loss of your order, please ensure that the shipping address is correct and complete before completing your purchase.

6. Delayed deliveries

• If your delivery is delayed, please contact us so we can help you resolve the situation.

7. Damaged goods

• Reporting : If you receive a damaged product, please contact us within 48 hours of receiving the package.
• Investigation : We will review the case to identify the cause of the damage.
• Return process : After the investigation, we will send instructions on how you can return the item, either for a replacement product or a refund.

8. Contact

If you have any questions or concerns regarding shipping and delivery, please contact us via our contact form. You can find it on our contact us page.

Last updated date: November 24, 2024